FREQUENTLY ASKED QUESTIONS
WHAT SHOULD I EXPECT FROM MY FIRST SESSION?
Your first appointment begins with a short consultation to discuss any areas of tension, pain, or previous injury. This helps me tailor the treatment to your needs. Once we begin, I’ll use hands-on techniques and specialist tools to release strain, ease stress, and restore the muscles. A consultation form will be completed at your initial visit.
HOW SHOULD I PREPARE FOR MY FIRST TREATMENT?
Wear loose, comfortable clothing and ensure you are well-hydrated before and after your session. Drinking plenty of water supports muscle recovery and helps the body flush out toxins released during treatment.
WHAT SHOULD I WEAR?
Towels will be used throughout your treatment for modesty and comfort, and underwear must remain on at all times. If you prefer, you may bring a pair of shorts—this is especially helpful for leg treatments. Stretchy underwear is recommended.
WHAT'S YOUR CANCELLATION POLICY
I require 24 hours’ notice to cancel or reschedule an appointment. This allows other clients the opportunity to book the session and ensures my business isn’t impacted by empty slots. Cancellations made within 24 hours will incur a charge of 50% of the treatment cost. This policy aligns with industry standards in health and wellbeing practices.
HOW DO I PAY?
Payment can be made by cash at the time of your treatment or by card (excluding American Express). Any late-cancellation payments must be made by card.
HOW DO I BOOK?
Bookings and enquiries can be made via phone or text on 07786 656208 or by email at emmaatkinson129@gmail.com or by sending me a message through my contact form.
IS THE TREATMENT ROOM ACCESSIBLE?
The Tayberry Place Therapies treatment room is located on the first floor and is accessible only via stairs. Please let me know in advance if you have any mobility concerns so I can support you where possible.
DO YOU TREAT MALE CLIENTS?
Treatments are offered to women only. Male clients may be accepted if they are personally known or referred by an existing female client.
WHAT PRODUCTS DO YOU USE DURING THE TREATMENTS?
All massages are carried out using natural Grapeseed Oil (Vitis Vinifera Seed Oil). This lightweight, skin-friendly oil is suitable for most skin types and provides a smooth, comfortable massage experience.